It almost always costs less to generate a repeat sale than it does to find a new customer. Repeat sales are also wise investments because...

By Michael Angelo Caruso Not long ago, I met a 15-year-old who couldn’t spell “Wednesday.” Around the time, the folks that administer the...

Here's an instructive story about leadership . The hotel sales manager was going on about the dangers of millennials. She said they are...

Us speakers often have to decide whether to accept free or near-free gigs. We love to present and know we can help people, but the...

[Originally published to my Present Like a Pro group on FB. Join for ongoing speaking and presentation tips.] Service rangers at Denali,...