Gradual improvement can seem like a good plan, until you choose it over dramatic improvement.

Public speaking and presentations are opportunities to make more of ourselves. Yet, many people who speak before groups become less of them

Direct eye contact has always been a virtuous characteristic in American business. But this tradition may be about to change. Netflix...

Communication to groups of people is harder than it seems. It's difficult to craft a cogent message and hard to deliver it well. If...

It almost always costs less to generate a repeat sale than it does to find a new customer. Repeat sales are also wise investments because...