Blog | Michael Angelo Caruso | Everything is a presentation

Eye contact is good for business

Direct eye contact has always been a virtuous characteristic in American business. But this tradition may be about to change. Netflix...

Say what you do, do what you say

Communication to groups of people is harder than it seems. It's difficult to craft a cogent message and hard to deliver it well. If there...

5 cool ideas for repeat sales

It almost always costs less to generate a repeat sale than it does to find a new customer. Repeat sales are also wise investments because...

Writing tips from Elmore Leonard

By Michael Angelo Caruso Not long ago, I met a 15-year-old who couldn’t spell “Wednesday.” Around the time, the folks that administer the...

Millennials aren't "taking over" - They're "succeeding"

Here's an instructive story about leadership. The hotel sales manager was going on about the dangers of millennials. She said they are...