When you remember someone's name, that person almost always thinks better of you. Dale Carnegie said that a person’s name is his or her...

Note: This article was originally published in my Monthly Mashup, a fun newsletter sent to leaders and salespeople on my email list. ...

[Note: A version of “Role Model Rebels” was first published in Michael's Friday5 newsletter. Subscribe here.] I’m inspired by people who...

The world can use another Mister Rogers. Tweet This There’s so much negative emotion in the world today. Politics alone is a huge...

Gradual improvement can seem like a good plan, until you choose it over dramatic improvement. Jim Collins, author of the classic book,...