In a recent interview, Chris Martin, lead singer of the Emmy award-winning British rock group Coldplay (Viva La Vida, Yellow, Clocks), spoke about the clever, but simple way he and his bandmates determine which songs to include in their concerts.
"We can't see all that well from the stage," explains Martin.
"But we can see the lights from all the doorway exits," he adds.
"So if we see silhouettes in the doorways it means people are going to get a hot dog, or whatever," he laughs.
Martin says he tries to make sure there are no silhouettes
at the exits. "I know we're doing okay when all the exits are clear."
Do you like Coldplay's customer service idea? Me, too. I like ideas
that are inexpensive and easy to implement.
Are your employees watching the customer exits? Does your company
use all the easy, inexpensive ways to monitor customer satisfaction and
keep clients from leaving?
Let's hold a special, one-hour teleconference call with your work team
to generate valuable customer service and marketing ideas.
I'll help you and your team:
- Collect simple, clever customer service techniques that really turn heads
- Give away a valuable product that earns loyalty and doesn't cost anything
- Become recognized industry experts
- Get more excited about coming to work
- Be affirmed and acknowledged
http://tinyurl.com/WatchingTheExits
Use the above link to contact me within 48 hours and I'll give each member of
your team a copy of my 5 Cool Ideas for Succeeding at Work e-book ($10 value).
I'll call as soon as I receive your response so we can arrange a convenient
date/time for the conference call and I can ask a few background questions.
This will be the best conference call you've had in a long time or I'll make
things right. Use this link to put things in motion:
http://tinyurl.com/WatchingTheExits
Call me now if you'd like to talk before committing to the conference call.
I'm excited about talking with your team and can't wait to get started.
-Michael Angelo Caruso, Edison House
So how do you know if people don't like your product or service? What is your Silhouette Factor?
Tags: Chris Martin, Coldplay, EdisonHouse.com, michael Angelo Caruso
