The Secrets of Pro-Active Communication SEMINAR and TRAINING 
Having fun with the Iowa Association of CPAs in Des Moines
The secret to a smooth day is anticipating what other people are thinking and what they are about to do.
It all starts with your positive attitude and your refined interpersonal communication skills. Michael’s Secrets of Pro-Active Communication program is a boot camp for sharpening your speaking and listening skills.
The author of Hmmm . . . Little Ideas With BIG Results will customize a program to help you and your team focus on getting more from communication. Laugh and have fun while you learn to solve problems before they happen. As a special bonus, Michael will present remarkable “Success Scripts” that use predictable speech patterns to deliver positive results nearly every time.
Professional development is also personal development
This program is a “double dip” because anticipatory communication can be helpful at home, as well as at the office. . The fun session will help attendees sharpen their awareness of both verbal and non-verbal signals, including the “tells” that help us better read people.
Examples of non-verbal signals include eye movement, a hand fluttering to a face, and how a person physically responds to disagreement.
The ability to efficiently and accurately process these signals can make or break a business deal. This session pays for itself very quickly as your team members begin to apply Michael’s strategies when coping with difficult people and dealing with stressful situations.
Does your team play checkers or chess?
Michael speaking at Judson University in Illinois
Most people communicate the way they play checkers, thinking only one move ahead. Michael will help your team members communicate proactively, thinking five moves ahead, not unlike chess players.
This seminar also provides strategies for improved listening and lots of helpful tips for effective speaking, as found in Michael’s book, 5 Cool Ideas for Better Working, Living & Feeling, which is available at a bulk discount for all attendees. Pro-active communication can be used to save money, prevent misunderstandings and develop long-term strategic plans.
This is a program everyone will enjoy
The Secrets of Pro-Active Communication also covers:
- The 15 most powerful words you can use with another person
- Why you can never change a negative person
- 10 things you should never say
- 5 Cool Ideas for being more persuasive
- How to be in control all the time
For more info, contact Michael’s office at 248-224-9667. Let Michael motivate your team in ways you never thought possible!
