Archive for the ‘Sales and Marketing’ Category

5 cool ideas for starting a team

Saturday, January 28th, 2012

Assembling a team can be challenging when team members have different backgrounds, unique personal agendas, and unrelated methodologies.  If it is difficult to get busy people to sit at the same table, it can be much more challenging to get a team emotionally centered.  Here are 5 Cool Ideas to get teams started.


5 Cool Ideas for starting a team

1.  A meaningful quote can provide solidarity and purpose. 

We know that a picture is worth a thousand words, but what is a word worth?  Well, a word can be invaluable if it helps center a team on a theme.  A special word can unify and educate.  Introduce a word every day and over time, people will increase their vocabularies.  Share a combination of words like a quote or a song lyric to cultivate passion and a sense of team spirit.

2.  Workers relate better when they learn about each other.

Elton Mayo, founder of the modern day Human Resources department, taught us that workers have a need to feel like they belong.  A sense of belonging sets the stage for employee retention, loyalty and a general sense of espirit d’corp.  Have team members share something about themselves that no one else knows.  This process is fun and builds rapport like no other exercise.

People will offer the most interesting information as they try to entertain and make each other laugh and think.  You can do this exercise every week for a month and it will never get old.

3.  Have a look at the past. 

Have everyone bring a childhood photo to work.  Scan the photos into a presentation and have fun guessing who is who.  Tell stories about the photos and enjoy each other as you discuss things that have nothing to do with work.  Then, get down to business.

4.  Group reading can establish work themes team and teach lessons. 

Many work groups participate in book clubs.  Team members come to work a half-hour early one day a week to discuss a book that everyone is reading.  Take turns having everyone recommend a book.

5.  Present one Cool Idea a day.

Get the ideas from my 5 Cool Ideas book series.  Use the books to present one cool idea or a 5 Cool Ideas topic before every meeting.  The idea should be related to the task at hand.  Ideas will spark other ideas.

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Michael Angelo Caruso team buildingThe above article is available for republication on your blog, website and in your newsletter.  Simply send a message stating your intent through Michael’s website.

Learn more about the 5 Cool Ideas books at www.MichaelAngeloCaruso.com.

Why Google+ is better than Facebook

Wednesday, January 4th, 2012

Internet marketer, Michael Angelo Caruso, gives social media training.If you’ve ever complained that Facebook takes too much time or isn’t a high even return-on investment, I have good news and bad news.

The good news is that Google+ is in many ways a better platform.  The bad news is that you want another social media account like you want another hole in your head.

But there are compelling reasons to get involved with G+ right away.


Let’s get this party started

Google is a rockin’ search engine, so it owns the playing field.  If we were all still kids, Google would own the playing field, the parking lot, the ball, and the air.

So, Google makes sure that G+ integrates across a number of Google products, including Google Buzz and Google Profiles.

Try this experiment.  If you have a fairly distinct name and you type it into Google, your Facebook page will probably rank fairly high.  But, if you have a Google profile, it will rank higher than your Facebook page.

Oh, and you probably have a Google profile even if you haven’t created one.  Why?  Because Google created one for you if you have a Gmail account.  When I discovered my unadorned Google profile a while back, it ranked higher than the Facebook that had been established for years!

Started in June 2011 as a test version, its popularity has grown by leaps and bounds. Google+ notices are posted inside users’ Gmail inbox, so it’s 100% real-time Gmail deliverability.

When you write about a subject on Google+ and your circle friends Google that subject, your comments and links are displayed automatically on page one of Google. No back-linking, no on-site optimization, just free traffic!


Still not convinced to use Google+?

Bill Douglass (bill@wsiwebsalesnow.com), a marketing expert at WSI Web Sales Now, has written about Google+’s interesting features and benefits:

•    A focus on targeted sharing within subsets of a social group (or what Google calls ‘Circles’).

•    A section specifically for viewing, managing and editing multimedia. Google+ includes an image editor, privacy options and sharing features.

•    ’Hangouts’ is becoming very popular. Instead of directly asking a friend to join a group chat, users instead click ‘start a hangout’ and they’re instantly in a video chat-room alone. At the same time, a message goes out to their social circles, letting them know that their friend is ‘hanging out’ and that they are invited to join.


Google+ is a terrific for Internet marketing

Google+ 100KB  Michael Angelo Caruso blogJust like with Facebook, you can create a business page after you create a personal profile page.  Businesses are beginning to see the value of Google+ with the new Pages feature.

The new Google+ brand Pages look similar to Google+ Profiles, except for the little square icon that indicates that it’s a Page rather than a Profile.

Users can add brands to their circles, check out their information, and browse their photos. When users add a brand to their circles, it helps increase that brand’s follower count.

Here’s what you need to know about starting a business page on Google+:

•    Before you can create a Google+ Page for your business, you need a Google+ Profile. The ‘You+’ link on your Gmail dashboard will direct you to the Profile creation page.

•    Choose a category to begin. Local businesses is good for smaller, less well-known businesses. Product or brand would work for companies and larger known businesses. Company, institution, or organization is mainly for businesses that don’t directly sell something, mostly not-for-profits.

•    Personalize your page with a photo/logo and tagline. You can continue with an introduction, information, and contact information, and finish with a photo strip of five different photos.

•    For your business Page, you can create circles (networks), start posting information and news through your feed. You can also add your Google+ Page details to your existing website and share it via other networks.


Google+ is a lot of fun, too!

If you have your own website or online business, an efficient social profile Page using  Google+ will let you explore a whole new world of social media marketing, that is not only fun, but easy and profitable.

•    Google+ posts sent to “public” rank fairly well in Google search results. Merging Google properties into Google+ and integrating it with the search engines has a tremendous impact on where your company appears in search engine results pages (SERPs).

•    You can manage circles-distribute clients into specific categories and share different posts, news or deals with different circles accordingly. This is a great way to connect with fans and share information with clients.

•    ”Hangouts” is another great way to engage your customers and colleagues. It’s a high quality video chat that allows you to interact with your fans face to face. This interaction will allow you to get to know them, answer questions as well as get live product/service feedback. Businesses can also use “Hangouts” for video conferencing, to push live events and seminars to customers.

•    Use the Google+ badge to promote your site and your Google+ page. Google+ badge links your website with your Google+ page and lets others know you’re here. When a visitor likes your site and clicks the icon they will be taken directly to your Google+ page and will be able to share and follow your posts.

•    Google+ Direct allows people to simply enter a ‘+’ before your company name when searching on Google and get directly to your Google+ page.

•    The +1 button on Google+ is an ideal way to have customers spread the word about your business and its presence on Google+.  You can also connect your +1′s from your website to your +1′s on your Google+ page. People tend to trust recommendations from people they already know.

•    ”Ripples” is a Google+ tool that allows you to watch your posts and information as they travel across social networks.  You can easily determine who is sharing your content and who is paying attention to it.

•    With “analytics,” you can get information about your page’s followers, visitors, and the general traffic and social activity around your business.


Google+ is a game-changer

Google+ for business is unique in that it has blurred the lines between personal social networks such as Facebook, and business networks like LinkedIn.

Linkedin, by the way, has long been associated as one of the “Big Three” social media platforms.  As of last week, Infusionsoft (my CRM and a major player in the industry) announced that it’s social media integration will include a new Big Three:  Facebook, Twitter, and Google+.  Linkedin is being left out of the picture, at least for now.

I’m making Google+ an important part of my Internet marketing activity.  See you there!

Raise $10K+ for your fave charity without selling a single raffle ticket

Tuesday, January 3rd, 2012

michael angelo caruso seminar fundraiser danville rotary $13,535 check Almost everyone has favorite charity.

It can be a service group such as Rotary or Kiwanis.  It can be a national organization such as the American Cancer Society or even a local church.

So far, I’ve raised over $150,000 for Rotary clubs, Chambers of Commerce, and other charities by speaking at seminar fundraisers.

The concept is remarkably simple and you don’t have to sell a single raffle ticket (yawn).

In a nutshell, I will waive my speaking fee in lieu of a small stipend/travel expenses of about $500.

You must agree to put a minimum of 200 people in the room and allow me to soft-sell information products related to the program topic.

When those people pay about $30 a piece for my half-day program on leadership, your efforts will gross $6,000.  Tack on a half-dozen corporate sponsors and the total dollars raised looks closer to $10,000!


The proven formula

Michael Angelo Caruso Rotary seminar fundraiser PortsmouthI created a how-to manual that explains the nuts and bolts of this arrangement and how this success formula can work for you.

There is a 100-day promotion schedule, during which time, you and your team will receive encouragement, solutions to various marketing conundrums, and top-notch marketing tips, including Internet marketing strategies for using social media, etc.

This is a limited offer, since I only do about six of these pro-bono events per year.


What you should do next

If you’re interested in this unique fundraising opportunity, here’s what you should do next:

1)  Read the short, how-to article on how to host a seminar fundraiser.

2)  Meet with your team to explain the offer and determine their level of interest

3)  Contact me to say “hi” and to inquire about specific event dates

4)  Make plans to have you and your fundraising team members attend my free call on Mondays at 4 PM ET.  Just have them call into my teleconference bridge line at 218-339-3600 using access code 686134*

Remember that when you sell raffle tickets, only a few people get to “win.”  When you hold a seminar fundraiser, everyone wins.  I hope we get the opportunity to work together!

-Michael Angelo Caruso, Royal Oak, Michigan

Are you sharing compliments people give you?

Friday, December 23rd, 2011

In the old days (1980s!), business people used to try to get “letters of recommendation” from satisfied customers.

It was a hassle to get people type the document and an even bigger struggle getting the compliments into a format that allowed large groups of people to read them.

social media Michael Angelo Caruso blogToday, it’s much easier because you can just re-purpose what people send you via social media.  Yet, many people are reluctant to recycle the compliments they receive.

Are they too humble?  Are they not thinking strategically about their careers?  Are they lazy?

Maybe all of the above?  All I can tell you is that compliments become third-party testimonials when you share them.


Convert Linkedin posts into new biz

Here’s a great compliment from a Mr. Carlo Abati via Linkedin:

Date: 12/01/2011

Subject: RYLA Students

G’ Mornin’ Michael,

This morning’ our Rotary club of Windsor – St.Clair had the pleasure of handing out the Rotary Youth Leadership Awards Certificates to three very deserving young students.

I’m writing this message to you to let you know how highly they spoke of you, and how you’ve been a GREAT influence on them, especially with regards to leadership aspirations as it relates to their “Student Government” within their respective high schools!

Thanks for everything you do for this program, as I think it’s among the BEST in the nation!

All the Best to you. Ciao, Carlo.


Third-party compliments feel great!

This kind of message makes me feel good.  Makes me look good, too, so I’m re-purposing this Linkedin message as a Facebook Note and as a blog post at www.MichaelAngeloCaruso.com

And another kind message from entrepreneur and fellow professional speaker, Jim Jung:

Jim Jung Michael Angelo Caruso blog“If any of you haven’t yet heard Michael Angelo Caruso present at one of his tremendous seminars you are truly missing out. Michael is a resource for great knowledge with tons of meaningful content to help you improve, to grow your business and to grow as an individual. I have had to pleasure to co present with him and it has always been an honor and a privilege.

He is very positive and a pleasure to be associated with. Take the opportunity to get to know him or attend a function where he is presenting. Michael is a person you will want to add to your “must meet” list. I hope we do more together in the future.”

Wow!  Now, even I want to work with that Caruso guy!  I’ve shared this great third-party testimonial on my new Google+ page.


Recycle your compliments

Everyone wins when you share the nice things people say about you.  The other person wins because you’ll be promoting him when you share the source of the compliment.  Your readers win because they get a fresh perspective as to the quality of your work.  Of course, you win TWICE because this interesting exercise in self-promotion will also improve relationships with those who originated the compliment.  So go green; recycle compliments!

Invite me to your celebrity dinner?

Tuesday, December 6th, 2011

Check out the fun dinner Larry King threw for his celeb friends. Then, check out my throw down to you and win a cool prize.


What’s Larry King’s doing in “retirement?”

Well, “The King” has a new gig.  He has celebrity friends over for dinner.  It’s all to promote his new television show.  CNN Presents: A Larry King Special: Dinner with the Kings airs at 8 p.m. ET Sunday.

The first episode features Conan O’Brien, Tyra Banks, Shaquille O’Neal, Seth MacFarlane, Jack Dorsey, Quincy Jones, and Russell Brand.  (You don’t recognize the name, “Jack Dorsey?”  He invented a little thing called “Twitter.”)

Larry King and his wife Shawn asked celebrity chef Wolfgang Puck to assemble a five course meal and the cool guests supplied the fun and laughs.

larry king

The first such dinner showcased Wolfgang’s classics, including Spago’s signature smoked salmon pizza with dill crème fraiche and caviar, mini burgers, sesame miso cones filled with spicy tuna tartare, and a whole wild king salmon the chefs filleted on-site in the Kings’ kitchen.


Let’s have our own celebrity dinner

Well, we can at least have fun making a guest list, right?

Plan a celebrity dinner for you, five famous people, and me.  Post the invitation list, the menu, and whatever else you think might impress me as a comment below or on one of my Facebook pages.

Cool Ideas book Michael Angelo CarusoThe most appealing guest list will get a copy of my 5 Cool Ideas book, 2nd edition and over-the-top kudos from yours truly.  Enter here or on my Facebook public figure page.

 


It’s the thought that counts

Michael Angelo Caruso blogOf course, this type of dream dinner will only be make believe, at least this time around.  But winner of this contest will win a cool prize and get some attention from me when I announce the results December 12 here and on my Facebook page.  Meanwhile, let’s have some fun considering the guest lists that are submitted.

Thanks in advance for the invitation.  Good luck!

The “Power of Three” helps you remember things

Sunday, November 20th, 2011

Anyone who gives presentations has had the sinking feeling that comes from forgetting what you want to say.

It’s the worst possible scenario because you become flustered, embarrassed, and usually fall apart on the spot.

Worse, your credibility is ruined with the audience, who suddenly feels that you don’t know your stuff.

Rick Perry Michael Angelo Caruso blogRick Perry suffered this problem during a recent debate at Michigan’s Oakland University.  The Governor of Texas confidently stated that, if elected President, he would do away with three areas of government.  He rattled off the first two and then … nothing.

Some politicos say this gaffe could cost him the election!

I’ve given over 2,000 presentations and keynote speeches and have developed a near foolproof way to never forget what to say.  I call it, “The Power of Three” and it works like this.


How to never forget what you’re trying to say

When preparing your speech, presentation or debate, ask yourself, “What three things do I want my audience to know?”

Then, hold out your index finger and assign the first item to that finger.  Psychologists refer to this technique as “association.”  Assign the second and third item to the middle and ring finger of the same hand.  Then run down a quick version of the three points, counting down the three items using your fingers.

Repeat the process all the way up to your presentation.  You can practice the power of three in the car, during television commercials, and even in the shower.

Use my power of three technique and you’re not likely to forget what to say when speaking to an audience.

It’s a shame Rick Perry didn’t consult with me when he visited Michigan, eh?

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Get more great tips by ordering Michael’s Present Like a Pro DVD.  It’s a 45-minute video that both shows and tells how you can be much more effective when speaking to groups.  www.MichaelAngeloCaruso.com or 248-224-9667 for more info.

Don’t veer for deer

Thursday, September 29th, 2011

deer driving michael angelo caruso blogI’m speaking in Jamaica and brought some reading material on the trip.

My September/October issue of AAA Living magazine features an interesting article on the dangers of “deering while driving.”  It got me thinking about how humans handle problems.

Apparently, there are 1.5 million car-deer collisions annually.  The magazine states that the crashes kill some 150 people.  These accidents aren’t healthy for the deer, either, as hardly any of them are wearing safety belts.


Here’s a surprising driving tip

The article lists three ways to avoid an unwanted wildlife encounter:

1)  Stay alert.  Deer are the most active at dawn and dusk.

2)  Deer travel in herds.  If you see one animal, there are probably many more nearby.

The third piece of advice is rather surprising:

3)  Don’t veer for deer.  Experts say that swerving is much more dangerous than hitting the animal.  Veering could easily introduce oncoming traffic or an unforgiving bridge abutment into the equation.


Sometimes, it’s best to face a problem head-on

Michael Angelo Caruso blog problem solvingThe “don’t veer for deer” lesson is a good metaphor for other types of problem-solving.

Of course, it’s always a good idea to stay alert for communication problems related to customer service, marketing, and such.  And yes, these problems often “travel in herds.”

Lots of us try to avoid problems by ignoring them, procrastinating or even denying the problems exist.

Yet, in many cases, it’s best to confront the problem head-on.  Face the problem as if you would position yourself directly in front of a camera.

Let the conundrum collide with your personal life or your work routine.  This will create a unique opportunity to uncover a solution.


More resources

For more safe driving tips, visit www.AAA.com/SafeDriving.

To get more tips for solving problems, listen to my Creating Success Habits audio CD.

5 cool ideas for remembering names

Friday, September 16th, 2011

Michael Angelo Caruso name badgeI once earned a speaking engagement by impressing Roxanne Gibbs, editor of The Nation, then a prominent Barbados newspaper.  I first met Roxanne and five of her friends in a banquet buffet line.   Later, she recounted that I remembered all of their names after the meal.


5 Cool Ideas for remembering names

1.  Use a system you can rely on.
People who use a memory device called mnemonics remember Pat’s name because she is wearing purple, but may struggle to recall Pat’s name when she wears brown.  Try to remember a person for who they are, rather than what they wear.

2.  Use “cluster imprinting” to learn names.
The goal of cluster imprinting is to imprint your brain with the person’s name eight to ten times within three minutes of meeting them.  Listen to the person say his or her name.  Then you might say “Catherine, it’s nice to meet you.”  You’ve now heard her name twice.

3.  Repetition is a form of practice.
After being introduced, you might say “Catherine, is that Catherine with a ‘C’ or Katherine with a ‘K’?”  The person could answer “‘Catherine’ with a ‘C’.”  Now you’ve heard the name five times and visualized it at least once.  If someone approaches you and Catherine, offer to introduce the new person. “Catherine, do you know Tom? Tom, this is Catherine.”  Now, you’ve been imprinted with Catherine’s name seven times.

4.  Practice remembering the name right up until you say “goodbye.”
When it’s time to excuse yourself, you might say “It’s been nice meeting you, Catherine,” which makes the eighth time your brain has been imprinted with her name.  You are not likely to forget “Catherine.”

5.  Use interval training to achieve total recall.
Try to recall the name at several intervals during the next 24 hours, stretching the time span for each attempt.  Another form of interval training is to review rosters and registration lists before and after the meeting.

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5 Cool Ideas book Michael Angelo Caruso blogThe above article is an excerpt from Michael Angelo Caruso’s book, 5 Cool Ideas available from Edison House.

Meet people as fast as you can

Monday, August 1st, 2011
Quincy Jones Michael Angelo Caruso blog

Quincy Jones

I read Q:  The Autobiography of Quincy Jones a while back.

Quincy has had an amazing life.  Most people know him as the producer of Michael Jackson’s, Thriller, but Q has worked with hundreds of famous people, including Frank Sinatra, Lesley Gore, Ray Charles, Duke Ellington, Count Basie, and Miles Davis.

Originally a music arranger, Quincy met a lot of musicians before he turned 21-years-old.  By most accounts, Quincy took care of his relationships and one friendship led to another and so on, resulting in a lifetime of fruitful collaborations.


You only have to meet someone once

The French have a delightful way of saying “goodbye.”  They say, “à la prochaine,” which means, until the next time.

I like this way of signing off because it downplays “goodbye” and emphasizes the next hello.

alex mandossian michael angelo caruso blog

With Alex Mandossian in Los Angeles

For years, I’ve said “goodbye” to friends, retail clerks, and even strangers I meet by saying, “See you next time.”

Call me crazy, but I feel that once I meet someone, I never have to meet them again.

Once I begin a relationship with you, for example, we never have to start over again; we can merely pick up where we left off.

My friend, Alex Mandossian, one of the smartest Internet marketers in the land, likes to sign off with the phrase, “I hope our paths cross again.”  It’s the same concept.


People are your greatest resource

When asked to speak to students at commencements and other keynote events, I advise youngsters to meet people as fast as they can.  That way they can begin relationships that will serve them for decades.

Do this online, as well.  The average social media user has between 120 and 150 Facebook friends.  Increase that number for better-than-average return from your online networking.

This same principle can be applied in business when it comes to communicating, marketing, and even blogging.  Just try to connect in meaningful ways.  Give continuous value to people.

And like Quincy, meet people as fast as you can.

-Michael Angelo Caruso, Royal Oak, Michigan