Archive for the ‘Marketing’ Category

Marketing must be as good as the message, Part 2 of 2

Sunday, January 2nd, 2011

Dan Fogelberg has been dead for years, but Another Auld Lang Syne–his great song about New Year’s Eve and lost love–still resonates.  The lyric articulates a common sentiment for anyone who’s ever run into an former boyfriend or girlfriend.  Heck, the song resonates for anyone who’s ever experienced a lonely Christmas.

You Tube logo resized disproportionedBut in the social media age, special messages need special marketing, if they are to get attention.  Let me relate a quick story that illustrates this point.

On New Year’s Eve, I had a hankering wanted to watch a good video of the song, so I typed “dan fogelberg same auld lang syne” into the YouTube search bar and a URL like this one came up:  http://www.youtube.com/results?search_query=dan+fogelberg+same+old+lang+syne&aq=2.

Mr. Fogelberg recorded this song many times before his death in 2007 and many of these versions have been posted on YouTube.  It’s not easy to tell what vids contain before sampling them, so I started watching.  Soon, I was paying particular attention to two clips that had a drastically different number of views, even thought they both had been posted about three years ago.

The third ranking on the search page was a live video of Dan performing Same Auld Lang Syne to a sold-out stadium.  The graphic was a low-resolution photo of Fogelberg playing the piano.  The crowd was immense and the excitement of the recording was strong, but the quality of the video was very poor.

The video had logged 859,243 views–not bad.  It received another 25,000 views as I was writing this blog post!  Here’s the #3 ranked video from the search:

The sixth ranking in the search showed a low-resolution closeup of hands on a piano.  This video had only 65,822 views, but was a much higher quality video and much more enjoyable to watch. This video had received about 5,000 more views during the time it took me to write this article.

There is a vast difference in quality, right? I think you’d agree that the second video is not the same Same Auld Lang Syne!  Yet, the crappy #3 ranked video had received over ten times as many views, mostly because rankings  at the top of searches get more attention.

Which brings us to the value of marketing.  The inferior video at the top of the search will continue to get more plays because of its title, tags, and the link is being circulated.

The better quality video will get much less attention over time, unless whoever posted the vid does a better job marketing it.

There are millions of messages out there like yours.  How you market that message will determine who sees it.  The marketing of the message is as important as the message itself.

______________

Author, Michael Angelo Caruso teaches Internet marketing at seminars and online.  More information at www.MichaelAngeloCaruso.com

5 ways to promote a speaker

Sunday, January 2nd, 2011

Have you booked a speaker for an upcoming event?  Here are some easy ways to get the most people to attend and make this your best seminar, fundraiser, or convention keynote.


Rotaract talk in LA face right 0608 WEB1.  Get on the speaker’s mailing list.

You and your committee members should subscribe to the speaker’s mailing list as soon as you hire him or her.  (My free newsletter is available at 5 Cool Ideas newsletter ).

Once in the loop, you’ll receive periodic updates from your speaker that will keep you thinking of fresh ways to promote your event.  For example, my newsletter contains practical communication tips and  you can use the publication to attract interest and encourage registrations for your event.

You can republish these great communication tips in your newsletter, on your Website, and on blogs.  You may also forward the 5 Cool Ideas to your distribution list.


2.  Use positive adjectives.

Inform people of your special guest speaker by providing key links (one at a time).  People who hire me find it useful to provide these links:

www.MichaelAngeloCaruso.com
www.michaelangelocaruso.com/michael-angelo-caruso-blog/
www.youtube.com/results?search_query=michael+angelo+caruso&aq=f

Always use positive adjectives to describe your event, the food being served, the entertainment, and your speaker.  Psychologists tells us that words such as fantastic, memorable, exciting, and funny are extremely effective persuasion tools.


3.  Social media is effective and free!

I have developed a HUGE Facebook following.  When you hire me, post details of your event on my personal page (4,600 friends) or fan page (look for the avatar with me holding a microphone).

Ask me to post a personal message on your Facebook group page.  Continue to build your following on Facebook, Linkedin, Twitter, and YouTube and you’ll have less trouble getting audiences to attend your events.

You Tube logo resized disproportioned
4.  Video marketing is the best way to promote speakers.

In the old days—way back in the early 1990s,lol—the best way to promote a speaker was to distribute a flyer.  Now you have your prospective attendees watch and listen to a speaker on video.

This sells tickets like crazy, providing the video is well done and the speaker knows his stuff.  As an example, follow these steps to harness the awesome power of video marketing:

a. Search the name of your speaker or “Michael Angelo Caruso” on YouTube.
b. Select a video that you want to use.
c. Click the “Like” and “Subscribe” buttons, so you’ll receive notification of whenever a new video is posted.
d. Post a Comment; say something nice about me and then reference your event.  Be sure to include a link to your landing page so people can register or buy tickets.
e. Share the video on Facebook, your other social media pages, and even on your organization’s Web page.
f. Copy/paste the video’s URL into your e-mail blasts along with your personal endorsement.  Never underestimate the value of your personal recommendation.


5.  Sell tickets five at a time.

People don’t like to attend events alone, so why sell tickets that way?  Ask your Web person to arrange an online registration page that defaults to ticket blocks of five and ten, with an option to order a single ticket.  You might offer a free ticket if someone purchases ten.

Have fun with your promotions and others will, too!  Best of luck with your event!

_______________________
More information, such as Michael’s bio, head shot, and client testimonials are available at www.MichaelAngeloCaruso.com.

Differentiation– a key to success (Part 2 of 2)

Monday, December 20th, 2010

In Part 1 of this blog post on product/service differentiation, I wrote about how I helped a large regional bank in Ohio distinguish itself from the competition by differentiating its customer service.

I explained to my audience–and in the blog post–how this is done in the restaurant business.

In this post, I’ll relate a story about how my old newspaper person accidentally provided service differentiation, which resulted in increased tips.

Back then, newspaper carriers were called “paperboys.” I subscribed to the Detroit Free Press, which was delivered without fail at 5:00 AM every morning. I was often awake at that time, but rarely met the carrier on the porch. I would hear the paper thwack against the porch pavement and then go out to retrieve it.  So, I never got to meet my paperboy.

On Friday of every week there was an envelope in the paper from an “L. Baker” instructing for me to write a check, insert it into the envelope and leave it in my mailbox for the carrier to snag it.

One day, I found a note with the pay envelope.  The note read:

paperboy girl note 1995Dear Customers,

For the next 4 weeks there will be a sub doing my route. I had my baby on Sunday, 4-01-95. She and I are doing fine. I will be taking a few weeks off to rest up. If you have any problems with your service, please call my manager, Joe Moore at 287-0610.

Your carrier,
Lisa Baker

Baby!? Lisa Baker?  I had to rethink everything I knew about my “paperboy,” which, admittedly, was very little.

I also–and this is a key point about service differentiation–began to tip my papergirl quite heavily.  I happily did this even though the customer service hadn’t changed.  My perception of the service provider had changed drastically and I felt as I felt more obligated to ante up.

I don’t think Lisa had kept her gender a secret and I don’t think she disclosed her new baby to make more money, but I’ll bet I wasn’t the only customer who began to tip more.

The point is that customers often appreciate service providers who are just a bit different.  If you provide a service, try to arrange customer interaction that is clever, original, fun or just plain human.

Do you have the courage to be different? (Part 1 of 2)

Sunday, December 19th, 2010
Helping banks differentiate

Helping banks differentiate

I was recently hired by a major regional bank in Ohio to help them differentiate their services.

Banks, in case you haven’t heard, have a lot of challenges these days.

Few of them enjoy any kind of unique, individual reputation; most banks have been grouped into what many consider to be the “Evil Empire.”

During the program, I compared banks to restaurants.

So many eateries harm their reputations and profits by not differentiating.  Oddly, most restaurants do the opposite when they practice “group think” and copy concepts, protocols, or scripts that don’t work.

For example, the standard “two for dinner?” greeting could be easily upgraded to make guests feel special.

Dropping the entree on the table and saying, “Enjoy,” is not a good way to improve the presentation.

How about when the server checks in during the meal to ask, “Is everything okay?” which is like asking, “Is everything average?”

Restaurants, banks, and other businesses are very concerned about having the lowest price.  Price is important, but it’s not usually the most important reason people buy.  One way to differentiate price is to stop worrying about the lowest price and start being concerned about presenting the best value.

dollar sign green marksHere are two ways to differentiate price:

1)  Push back against price inquiries. Delay giving your price until you have a short conversation with the customer.  This extra time will help you establish rapport, build trust, gather information, and present a proper value proposition.

2)  Never give a price without naming a benefit. Since many product/service providers just give a price, you will be differentiating your offering in a very positive way.


Differentiating the “thank you”

Finally, how you say “thank you” can easily separate you from the competition.  The “thank you” doesn’t have to be expensive.  A handwritten card is so unusual these days that the gesture is sure to stand out.

Do you have the courage to be different from the competition?  Please comment if you’ve had success with product or service differentiation.


Note #1:
Part 2 of Do you have the courage to be different?, features a great story of how my newspaper delivery person accidentally provided differentiation that immediately resulted in bigger tips.

Note #2:  Learn more about Michael’s live programs and information products at www.MichaelAngeloCaruso.com.

Internet marketing training at my home Jan. 27

Sunday, December 12th, 2010
Internet marketing at Michael's home!

Internet marketing at Michael's home!

Want to receive Internet marketing training in a great setting?

You’ll learn some fantastic techniques for marketing online so you can sharpen your current campaigns, make more money, contribute more to your favorite charity, or even start a biz.

You can attend this Internet Marketing Summit on January 27 at my home in Royal Oak, Michigan.  I live at on the 11th floor of a high-rise condo called, The Fifth and the view is inspiring!

You’ll learn to:

- Do effective e-mail marketing

- Get the most from your Web site

- Benefit from video marketing–the hottest trend in the land

- Make the Web work better for you

- Use free social media platforms to market your great products/services

- Grow your data base

You’ll get $250 in bonus products!  And I’ll feed you twice!

Read testimonials and register today!

This program is fun and affordable.  This is not a technical class–you will not get lost.  As with all my products and services, you will get much more than you pay for.

Call 248-224-9667 for more info and some free consulting.

www.MichaelAngeloCaruso.com   432 S. Washington, #1105  Royal Oak, MI  48073

P.S.  Here’s a fun video that shows how fun my class is.

Cool trick for sharing your Linkedin recommendations on Facebook

Saturday, December 11th, 2010
Share your LI content on FB!

Share your LI content on FB!

Congratulations!  You’ve been diligent about obtaining positive testimonials on Linkedin (LI).  These great endorsements of you and/or your company will now be available for viewing, but only by others in your Linkedin network, who will first have to go to your page and then look under “Recommendations.”

Wouldn’t it be great if people other than your Linkedin connections could read these Recommendations?

You may, for example, want your Facebook network to see your cool Linkedin Recommendations.  There’s a surprisingly non-techie way to get this done.

Simply copy/paste the LI Recommendation into a Facebook (FB) Note.  Title the Note something like, “Linkedin Makes Me Happy, Again.”  When you share the FB Note, type something such as, “This made my day,” so it looks less like bragging.

Of course, Facebook Notes can be shared over and over again, making them the gift that keeps on giving.

I currently have about 1,000 Linkedin connections, but over 4,600 friends on Facebook, so I’m eager to get my best LI content viewed FB.

The above technique keeps me from treating the two social media platforms like silos.  Hope it helps you, too!

More great tips in my free 5 Cool Ideas newsletter.  Sign up at www.MichaelAngeloCaruso.com.

-Michael, Oakland County, Michigan

Dying online—losing “friends” on Facebook

Saturday, December 4th, 2010
Dan Drotar with Michael Angelo Caruso

Dan Drotar and Michael Angelo Caruso

My friend, Dan Drotar, died on Facebook in November of 2010.

Dan had hundreds of friends, people he had met during his career and throughout his rock star social life.

And during his three-year illness, thanks to Facebook, Dan became friends with people he never met.  The sicker he became, the more people wanted to be his online friend.

The hundreds of Facebook users who “friended” Dan during the last months of his life were missing at least part of the narrative that might explain how so many people came to care about a man they would never know.

At age 52, Dan Drotar retired from a 30-year career in the automotive industry.  He was single and ready to start a second career or maybe just enjoy life.  It seemed like only a few months later, Dan noticed a pesky lump in his neck that was eventually diagnosed as Stage 4 squamous cell carcinoma, the second most common type of skin cancer.

Stage 4 is pretty serious; there is no Stage 5.  Dan’s condition was immediately termed “inoperable.”

After a few days of keeping the issue to himself, Dan began to post health-related status updates in addition to the Zelig-type reports he had always shared.  It’s not surprising that Dan’s list of Facebook friends started to grow.  What’s unusual is how these virtual friends became so interested in his life—and ultimately, his death.

Photo by Dan Drotar

Photo by Dan Drotar

Before being diagnosed, Dan made the social scene as a photographer, live music lover, art aficionado, and general man about town.  Upon learning of the cancer and announcing it online, he continued doing all the remarkable things that made up his Zelig-like existence.

Simply put, the illness helped Dan Drotar draw a crowd—and the new virtual audience was hanging on every post.

Many of Dan’s “real” friends lived vicariously through him—the interesting people he met, the memorable things he did, and the exciting places he went.  But thanks to Facebook, people all over the world were participating in Dan’s life.  And he dug it.

Dan maintained dialog with hundreds of his Facebook friends.  He posted on people’s pages, sent private messages, tagged photographs, clicked “Like” a lot, and of course, gave several status updates each day.   Dan programmed his iPhone to give an audible signal whenever a Facebook post came in.

During the last year of his life, Dan traveled to a half-dozen countries, deejayed dozens of local events, photographed everyone from Michigan Governor Jennifer Granholm to the rock band KISS.  He made appearances at every important local music event, including his own 8-band tribute in Wyandotte, Michigan last November.

As the illness progressed, Dan’s posts became more entertaining and helpful.  He often posted an “Album of the Day” featuring videos of the individual songs that he liked.


The bucket list trip

Dan Drotar, Michael Angelo Caruso & Duane Scherer in Copenhagen

Dan Drotar, Michael Angelo Caruso & Duane Scherer in Copenhagen

In October of 2010, I had the pleasure and the privilege of going to Scandinavia with Dan and our good friend, Duane Scherer.  It was our third overseas trip together and Dan, a world traveler, had never been to this area of the world.

Dan’s health was failing.  He had completed intense radiation treatment and three rounds of chemo, but the cancer was gaining on him.  He had already survived three years with the disease and the cold, hard “inoperable” prognosis was coming true.

But, visiting Scandinavia was on his bucket list and he really wanted to go.  I don’t know how he did it, but the man got out of bed every day of our trip to take in the sites.  He walked and walked as we toured Copenhagen, Stockholm, and Oslo, taking photographs and enjoying each others’ company.  (As of this writing, the photos from our trip are still on his Facebook page.)

Duane and I often walked behind Dan; his pace was slow but steady.  I remember thinking that Dan was afraid to stop moving.  Maybe he didn’t want to leave Scandinavia because he knew he would be coming home to die.

On October 25, 2010, Duane and I brought Dan Drotar home in a wheel chair.  To paraphrase George Bernard Shaw, the man was thoroughly used up:

“I want to be thoroughly used up when I die, for the harder I work the more I live. I rejoice in life for its own sake. Life is no ‘brief candle’ for me. It is a sort of splendid torch which I have got hold of for the moment, and I want to make it burn as brightly as possible before handing it on to future generations.” – A Splendid Torch, by George Bernard Shaw.


Facebook—A splendid torch

After radiation in 2008

After radiation in 2008

The cancer was closing in.  After arriving home from Scandinavia, Dan had to limit his activity, but he started posting more frequently to Facebook, so it was difficult for online friends to gauge how bad off he was.  Dan rarely complained or even commented about his illness.  As always, his status updates tended to be social rather than personal.

But his Facebook friends were starting to figure things out.  Anyone could tell from the messages on Dan’s Wall that things had taken a turn for the worse.  The end was near and Dan was dying on online.  Even more people wanted to be his friend.

The song titles he posted seemed of a more reflective nature and full of deep meaning.  He posted heartbreaking titles such as Peter Gabriel and Kate Bush’s Don’t Give Up, Hayward and Lodge’s Remember Me, My Friend, Tony Banks’ From the Undertow, and then The Cure’s To Wish Impossible Things.

Dan’s friends posted music for him, too.  They left clickable links to songs such as Barbra Streisand’s With One More Look at You and K.D. Laing’s version of Leonard Cohen’s Hallelujah.

Dan took to logging off in the evening with the phrase, “Goodnight, my friends.”

“Goodnight, my friends”

Cyber friends were posting kind, impassioned messages on Dan’s Wall that at first mentioned “prayers” and then referenced “peace.”

Toward the end, Dan was only posting once or twice a day.  When there was no sign off in the evening, people left urgent inquiries the next morning.

In a touching tribute, Dan’s closest friends replaced their profile pictures with shots of them and him, a futuristic combination of emotional and electronic support.

One of Dan Drotar’s final Facebook posts reminded someone—all of us—to “be nice.”

Finally, there was nothing.

Dan’s Facebook Wall was as active as ever, but everyone was posting to it except Dan.  Soon, a trusted friend used Dan’s username and password to formally announce Dan’s passing and give details of the upcoming service.  This prompted another flurry of posts from Dan’s online friends.  Sympathy.  Sadness. Disbelief.

The news of Dan’s passing on November 29, 2010 read:  “Just received word…. that our Dear friend Dan is at peace.  He left us early this morning….God Bless him.  Love you brother.”

Later that week, Facebook friends were able to read Dan’s obituary as an odd, final status update:

Sign at the funeral home

Sign at the funeral home

DROTAR, DANIEL of Wyandotte. We are sad to announce the passing of Dan on November 28, 2010. He was the son of Fred and Addie; brother to Tom and Bill; and sister, Mary; father to Danielle; and grandfather to Matt, Shane and Destiny.

Dan left behind many friends including his long time girlfriend, Adele. He enjoyed world travel, photography, music and a passion for technology. Dan was kind and considerate, a great friend, and a lover of life. He will be sadly missed by us all.  Memorial Visitation Wednesday 4 to 9 p.m. at  . . .

A “goodbye call” was announced on Dan’s Facebook page.  People could call in to a conference call bridge line to listen to a short tribute to our friend and offer their own story or anecdote.  People who couldn’t attend the live call accessed the playback recording.  Many who listened to the 30-minute call had never met Dan Drotar.


The final posts

When the death became official, people were posting non-stop.  (Posts have been edited for length and continuity.)

Steve Crouse: I never got the opportunity to actually meet Dan, but considered him a dear friend.  We seemed to have music as the common denominator, and I loved most of his choices and opinions. I could tell by the number of friends and all of the kind thoughts that he was “a well respected man about town.” I know that he is moving on into a better world and will be greatly missed here.

Debbie Williams Nash: I actually never got to meet Dan either, but considered him a great FB friend. Heaven does have a new angel. My thoughts and prayers are with all his many, many friends and family. I will miss you, Dan!

Lesa Huffmaster-Craig: God bless you Dan. My prayers are with your very large “family” of loved ones. Wish you could send us pics of your newest journey.  Perhaps you can whisper in our ears a few of the wonders from time to time.

Steve Brown: I feel sad.  Yet, Dan remains a positive force.  It is wonderful watching the love of this—our—community continue to flourish.  That is the tribute that we continue in his honor.  It’s a privilege to be part of it and I am grateful.

Jan Jeffrey Rubinstein: I’m thinking about you, my friend.  Strangely, though, I think you’ll still manage to check fb…

Martha Murray: RIP Dan, The Lord Said Come Home Dan Your Home Is Ready ! My Love & Prayers Go Out To All His Family & Friends . There Is One Less Bright Light Shining Today, But Thankful For Everyday God Blessed Us With Your Beautiful Spirit. Go Be At Peace.  I Will Miss Your Daily Postings ! God Speed Dan

Dave Caruso: Handsome, nice, creative, good at everything… We were so lucky to have had Dan in our lives.

Art Neely: RIP Dan-you will be remembered as one of the greatest guys I ever known!!!

Shannon Ireland: To laugh often and much;
to win the respect of intelligent people and the affection of children;
to earn the appreciation of honest critics and endure the betrayal of false friends;
to appreciate beauty; to find the best in others;
to leave the world a bit better, whether by a healthy child, a garden patch
or a redeemed social condition;
to know even one life has breathed easier because you have lived.
This is to have succeeded.

~Ralph Waldo Emerson

Paula Drotar-Flood: I cannot even breathe from the pain. I love you my friend and cousin.

Andi Gagne Woggon: Today I looked into the sky and it was beautiful. I then realized it’s because you are there. You fly with the angels now, but part of you will always be with us.  Rest In Peace Dan.

Phillip Schmehl: There are some people that when they pass, you realize just how lucky you’ve been to know them… Dan made everyone feel like a millionaire.

Terri Marusak Priest: I never had the pleasure of meeting you in person. These tears I cry are for those that did.

Mike Holder: Though I never met Dan personally, but I have heard nothing but wonderful things about him from his many friends.  He has touched so many lives in such positive ways. The love is incredible…as unconditional love should be. This love is rare in this world, and Dan has been one of those rarities that God blesses us with in this world. God’s peace, Dan as you blaze that trail into the glorious beauty that awaits you on the other side. Heaven is a long hello.

Stacy Wootten Lynch: ‎”Let me feel once more the arms of love surround me, Telling me the danger’s past, I need not fear the icy blast again.” – Undertow by Tony Banks as quoted by Dan Drotar

Jim Bauer: Dan asked me one day….”Do you think there is any good music in heaven?” I told him I believe the music is the most awesome, flawless music and we will all be gifted with untold musical abilities to worship. He then said…”But, do you think I can bring my music with me?”

Don Stiffler: The ultimate gig has started, DJ-ing for the Lord !! R.I.P.

Stephenia Krzemien: Thought it was ironic: on this day in 2001, George Harrison lost his battle with lung cancer. Maybe they’re jammin together right now? :)

Nancy Mistretta-Werle: I am so sorry to hear of Dan’s passing. I only met him once, but I know he touched many, many lives…I listened to the recording and realized that the older I get, the more I think about life and all I have to do while I am here!

Danielle Marie Suttles: Dad, today was a experience to say the least.  Your great friends overwhelmed me with love and support…You know the saying goes that the more friends you have on facebook the less you have in real life, but you proved them wrong on that one! What a great group of people you surrounded yourself with… Love You…


Facebook friends–better than “real” friends?

Dan Drotar

Dan Drotar

Dan Drotar wasn’t famous.  How could so many people care about someone they had never met?

Donna Rockwell, PsyD, is associate faculty member at the Michigan School of Professional Psychology, and a clinical psychologist in Royal Oak, Michigan.

“Human beings naturally crave a sense of belonging,” says Dr. Rockwell.  “In person and through the Internet, we are able to feel the intensity of connection that fulfills this basic human need.  The online experience can and often does offer the capacity for considerable emotional intimacy in what can be an otherwise lonely world.”

Many people believe that Facebook friends aren’t as authentic or as “real” friends, but maybe in some ways, Facebook friends are better than real friends.

Facebook and other social networking sites are an opportunity for an expanded network of like-minded people to feel a sense of belonging through shared information, video clips and even music.  A simple status update can be a type of virtual hug and any type of hug can be extremely beneficial, especially if you are, well . . . dying.

Of course, no one would want to do without real friends and real hugs.  The point is that all of us can have both.

And thanks to Facebook, Dan made hundreds of more friends, people who were somehow touched by this man and better for it.

Dan Drotar’s Facebook Wall continued to populate for days after his passing, raising even more questions about what happens when someone dies on Facebook.  Can Facebook friends compare to “real” friends?  How can you care about someone you’ve never met?  Why does a superficial modality such as social media create such deep and dramatic impressions?  Can you miss someone you’ve never met?  Feel free to post your comments below.


About the author

Michael Angelo Caruso knew Dan Drotar for 15 years.  He was a personal friend, as well as a Facebook friend.

Mr. Caruso, a communication consultant and President of Edison House, has delivered over 2,000 presentations and keynote speeches on the subjects of pro-active communication and Internet marketing.  He has spoken in Africa, the Middle East, the Caribbean and 49 of the 50 states.

Michael has written extensively about social media, including Facebook.  He has also published an audio book on legacy titled, Dear Michael Angelo—A Father’s Life Lessons to His Son.

Mr. Caruso is a long-time member of Rotary and resides in Royal Oak, Michigan, the most unique small town in America.

He welcomes both real and online friends at Facebook, Linkedin, Twitter and YouTube.

5 cool ideas for being more credible

Tuesday, November 23rd, 2010

From www.MichaelAngeloCaruso.com

Being more credible means you will be more persuasive.  You’ll be more influential in getting people to do what you want them to do.  This will be helpful if you are in sales, management or if you are the parent of a teenager.  Here are 5 Cool Ideas on how to be more credible.

1.  Read and listen to good information. Carry a professional development book with you for three weeks.  You don’t have to read the book, just be seen with it.  People will almost instantly find you more credible.  I actually read the books I carry.  Every year, I process over 30 books, reading 15 and listening to 25 audio books.  Recent titles include Good to Great (good is the enemy of great) and Theodore Rex–think you can learn something from the youngest man ever to be President of the United States?

2.  Publish a book or an article. Imagine your level of credibility if you’ve written the book that people carry.  John F. Kennedy, the youngest American ever elected President, established credibility as a successful author.  His book, Why England Slept, was a best-seller and helped convince voters that the young man was experienced enough to hold the nation’s highest office.

Teddy Roosevelt authored several books prior to becoming the youngest American President at age 42.  Being published authors increased Kennedy’s and Roosevelt’s credibility and being published can increase yours, too.  Begin your publishing career by sending a letter to the editor of your local newspaper.  It’s fun and addicting to see your name in print.  Write a 500-word essay on something work-related and send it to the top five trade publications in your industry.

3.  Speak out. Listen a good amount of the time, but never miss an opportunity to present good information in informal situations.

4.  Be your own advertising company. Fly your flag to the top of the pole.  People are more likely to believe in you when they know you believe in yourself.  Use your voice mail messages, e-mail signature files and elevator speech to gently remind people of your value as a dependable source of quality information.

5.  Network with people who will help spread the word. There’s only one thing better than being able to personally impress people and that’s having others attest to your credibility.  Keep helping people and people will keep singing your praises.

Coaching opens doors, fast tracks success

Tuesday, October 26th, 2010

Every Tuesday, a talented young man from Dubuque, Iowa calls my personal cell phone.

We’ve only met once, but now have a deep relationship that has changed us both in many positive ways.

Josh Jasper

Josh Jasper

His name is Josh Jasper and he is Executive Director at Riverview Center, a non-profit entity specializing in the prevention of domestic violence.

Josh and I meet for an hour by phone once a week and he’s made some amazing progress in a short period of time.  He’s made HUGE headway in the following areas:

  • Awareness–We’ve planted some ideas in Josh’s noggin for becoming an even better speaker.  He’s already benefited from a few of these.  Some will come to fruition in a few more talks.
  • Lead generation–Josh now has at least a quasi-system for getting more speaking gigs by working with a special network of people that we’ve identified.
  • Info products gift–I’ve sent Mr. Jasper some of my books and audio programs.  This material offers many ways any speaker or writer can sharpen his game.
  • We’ve produced Josh’s very first audio program! He now has a master copy of the recording we did a couple weeks ago.
  • His first book! We’ve got the beginnings of Josh’s first book.  He’s about to become an author–very exciting!

A customized coaching program is available to the right kind of candidate.  I don’t accept everyone as a client, but am willing to speak with you, if you’re interested in fast-tracking your career by becoming an industry expert.

Coaching has worked for me.  I have a long list of mentors, including Jim Pawlak, Bill Douglass, Alex Mandossian, and many others.  I look forward to helping you!

For more information, contact my office at http://www.michaelangelocaruso.com/contact-me/ or by calling 248-224-9667.

Want the same training I gave an agency w/i the Dept. of Defense?

Tuesday, August 31st, 2010
Training Pentagon employees on social media

Training Pentagon employees on social media

Back from speaking in Cali . . .

One of the gigs was a job for the agency of the Department of Defense called DMDC.  (You know how the Fed loves acronyms.)  DMDC stands for “Defense Manpower Data Center” and they serve those who serve our country.

Anyway, DMDC provides medical, dental, and education eligibility determination for military personnel.  The domain of their e-mails is –”Pentagon.mil.”  Pretty cool!

Here’s the best part.  This agency hired me to teach them–are you ready for this–social media marketing!  Turns out the Fed wants what all vital organizations desire–a well-established Internet presence, consumer education, effective communication, and to have a little fun.

We had a great session in Cali talking about how to effectively use Facebook, Linkedin, Twitter and YouTube to brand and market their great agency.  The government workers really enjoyed themselves as I showed them how to quickly grow their lists, get military personnel to respond to posts, and get more in touch with the people they serve.

Now, you can get the same great training for your company.  I’ll help you at your day job or with your home-based start up.  Many of my clients are people who tired of the grind and want to be consultants.  Social media is hands down, the easiest, cheapest way to establish an Internet presence, build a brand and get customers in the door.

Join me for three one-hour phone calls starting September 7.  Listen to the playback calls, if you can’t attend the live sessions.  Space is limited!  Get more info and register today.

This teleclass, Social Media for Business is a weekly, three phone-call tele-class September 7, 14 and 21.  Each 60-minute call starts at 3:30 PM ET.  A playback recording is available for 48 hours after each live call.  All for less than $100.

You’re going to get more helpful social media advice in three calls than you’ve received in three years.  Log onto your social media pages before the call and make changes in real time!  I believe this is  the best tele-class of its kind.

As with all my info products and services, you’ll get much more than you pay for.  Follow my instructions and this program will help you achieve remarkable marketing results or I’ll refund your money.

Get the exact same program I gave folks at the Department of Defense–without the acronyms.