Archive for the ‘Leadership’ Category

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How to introduce someone who is not there

Sunday, May 12th, 2013

closeup of handshake michael angelo caruso blogThe art of the introduction is not easy.

It’s like a golf swing in that many little things have to be done right.

Consider all the elements of the Perfect Introduction and that all have to be done in real time:

a. Use both parties’ names

b. Give a compliment about each person to the person he or she is meeting

c. Present the man to the woman

d. Present the younger person to the older person

e. Present the lower-ranking employee to the higher-ranking executive

f. Offer each party a relevant, timely reason for the introduction

g. Help spark conversation between the people

The art of the introduction gets even more challenging when the connection is being made electronically. 

I always appreciate it when people offer to connect me to their bosses, meeting planners, and people who plan training events. 

 

How to introduce me (or anyone) via email

Michael Angelo Caruso blog motivational speakerPeople are kind to want to introduce me to others. 

Let’s assume you’d like to introduce me to a potential client who might want to hire me to deliver a motivational talk or leadership training session. 

Here’s what works best to help me get the gig:

1.  Send the person an email and cc me.  This way, I can “reply to all” and close the loop.

2.  Say something nice about me to the third-party.  Make the compliment specific, please.  The goal is to make me stand out in the other person’s mind.  You might write something like:

“Michael is one of the best speakers I’ve ever heard on the subject of leadership, marketing, and general motivation.  He’s exciting, funny, and could be a perfect fit for your company.  

His keynote and training topics:   http://www.michaelangelocaruso.com/events/seminars/  

His speaking style in two minutes:  https://www.youtube.com/watch?v=1zHpgCtx5m0  

Please let me know how things work out.”

The third-party quickly understands that you have done him or her a favor by recommending a vetted resource.

3.  The connection gets made.  When I receive the email, I’ll follow up by clicking “reply to all.”  I will first say something nice about you to the other person.  Then, I will ask how I may be of service.  I don’t do a “hard sell” and I promise I will never embarrass you.

Now the third-party and I can communicate directly, which streamlines communication and moves things along quickly.

Use this introduction formula to introduce other people and you can also ask your referral partners to use it with you!

 

Reprint this article free of charge

You can re-purpose this article on your website or in your blog or newsletter.  Simply send us an email stating your intention. 

Assume the answer is “yes,” especially if you provide attribution by including Michael’s website, which is www.MichaelAngeloCaruso.com.

 

Want to be a better networker online and in real life?

Networking Like a Pro Michael Angelo CarusoA wise man once said, “You will be the same person in five years that you are today, save the books you read and the people you meet.”

If people are your greatest resource, then you should do everything in your power to “network on purpose” by building strong distributions lists and sharing quality information.

People are your greatest resource so you should have large, potent networks of quality individuals.

Speaker and author Michael Angelo Caruso has built strong networks in three industries: entertainment, telecommunications and the speaking/publishing business.

He teaches his best techniques for networking in the 60-minute audio program, Networking Like a Pro.  This CD comes with a 30-page, companion e-book. 

Like all of Michael’s products, it comes with a 100% unconditional money-back guarantee should you be unhappy with the product for any reason.

We all have big egos

Thursday, April 11th, 2013

One of my favorite high school teachers passed away last month.  Tweet This

Veronica Caley taught a class called “Isms” at Trenton High School back in the day.  It was an eye-opening class for me, a freshman at the time.

Ms. Caley taught us about capitalism, socialism, communism–well, you get the idea.

We also learned about:

/ Geo-centrism – the belief that most things are happening around where you are

/ Ethno-centrism – the belief that your ethnicity is the most important or “central”

/ Ego-centrism – the belief that you are more important than others, at least some of the time

 

Ego — your best friend or your worst enemy

Sigmund Freud michael angelo caruso ego blog

Sigmund Freud

Sigmund Freud first described ego as the part of personality that strikes a balance between the basic urges of the id, the moralistic demands of the superego, and the realities of the world around us.

Freud believed that the id was the part of personality made up of all our unconscious desires, wishes, and needs. The ego helps satisfy the demands of the id in ways that are both realistic and socially appropriate.

Today, most of us associate ego with inflated self-esteem or self-concept.  If you think too much of yourself people might say “you have a big ego.” 

 

Everyone has a “big ego”

DBusiness magazine michael angelo caruso blog

DBusiness magazine

The premise of ego-centrism resonates because a person needs to think of himself or herself first when it comes to survival, comfort, emotional needs, and so on.

But ego can work against you.  Read my article in DBusiness magazine on how ego can negatively impact your marketing decisions.

I’m known as a “motivational speaker” who speaks to work teams to “boost morale” and help people feel better about their jobs.

What I really do is help people feel better about themselves.

More importantly, I help members of work teams relate to other team members with a simple exercise.  

This exercise forces–er, I mean encourages the listener to consider that the person sitting on either side of him also has a very personal perspective of the world. It’s actually a fun little bit. 

This group exercise works 98% of the time and my clients can’t believe how effective it is.

It works because attendees learn things about each other that they never knew, even though they may have worked together for a decade!

 

We’re all alone in this together

siloing michael angelo carusoTeams fall apart because of people’s tendencies to gossip, silo, compete, and practice ego-centrism. 

If you constantly dwell on why someone is different than you, it becomes difficult to think about all the things you have in common. 

Wives and husbands often fall into the unfortunate habit of focusing on what they don’t like in their spouses.  That’s how the husband becomes a “wasbund.”

 

Do entrepreneurs have too much ego?

michael angelo caruso motivational speakerWe all fluctuate between thinking too much of ourselves and not giving ourselves enough credit.  

I teach people to be better speakers and can promise you that most presenters aren’t very confident until they get coaching. 

That’s why many speaker don’t seem like themselves when presenting.

On the other hand, entrepreneurs, by definition, must have high opinions of themselves, right?

If entrepreneurs succeed, we call them heroes. If they fail, we often refer to them as dreamers.

DBusiness magazine, recently voted the best business magazine in the country, has published my article on how ego can keep us from being successful.  Read my article on ego with regard to marketing here.

 

Reprint this article at no charge

Feel free to re-purpose the above article on your website, blog or in your newsletter.  Simply send a message to us stating your intention.

Assume we’ll say “yes,” especially if you provide attribution and include Michael’s website, which is www.MichaelAngeloCaruso.com.

 

Michael will help your team members appreciate each other

getting people to do stuff leadership tips michael angelo caruso If you work with people, you have to deal with ego issues–yours and theirs. 

Michael may be available to speak to your work team and help them work together better.  Give his office a call at 248-224-9667.

Meanwhile, check out his audio program, Getting People to Do Stuff and learn how to put ego to work for you.

The True Gentleman

Tuesday, March 26th, 2013

Michael Angelo Caruso true gentleman blog leadershipPeople are truly creatures of comfort. 

Recent surveys show that when it comes right down to it, most employees prefer a “comfortable” job over a bigger paycheck. Tweet This

Small wonder, really.  Society has become much more casual in the last decade, right?

The examples are numerous:

/Written and verbal language structure has been compromised.  Spelling isn’t nearly as important as it used to be; auto-correct or bust!  Complete sentences?  A thing of the past.   :-)

/Formalities are viewed as mostly superfluous.  Few people address others by “Mr.” or “Ms.”  Many of us don’t answer the phone or respond to email.  RSVP deadlines are a joke.

/Casual Friday has become Casual Every Day.  People wear blue jeans to funerals and guys wear pants well below their hips. 

 

But a gentleman is still a gentleman

Recently, I ran across a bit of prose that addresses a concept that should never change–the definition of a true gentleman. 

Hopefully, this reminds you of some men that you know.  I’ve reformatted the text to make it a bit more reader friendly.

 

The True Gentleman

by John Walter Wayland

The True Gentleman is the man whose conduct proceeds from good will and an acute sense of propriety, and whose self-control is equal to all emergencies…

Who does not make the poor man conscious of his poverty, the obscure man of his obscurity, or any man of his inferiority or deformity…

Who is himself humbled if necessity compels him to humble another…

Who does not flatter wealth, cringe before power, or boast of his own possessions or achievements…

Who speaks with frankness but always with sincerity and sympathy…

Whose deed follows his word; who thinks of the rights and feelings of others, rather than his own…

And who appears well in any company, a man with whom honor is sacred and virtue safe.

 

Thanks for keeping the bar high

Michael Angelo Caruso motivation speaker author

Fortunately, I meet the coolest people when I’m on the speaking circuit. 

My customers and clients are usually true ladies and gentlemen who are into self-improvement and professional development. 

The people who read my e-mails and blog posts are the best people on the planet.  Of course, I’m referring to you.  You’re welcome.

 

Good etiquette is habit forming

Aristotle said, “You are what you repeatedly do,” only he said it in Greek, wearing only a robe. 

It’s never too late to create good habits such as being on time, using good grammar, displaying strong communication skills, being more organized, and dressing nicer. 

One tip for changing your behavior is called “habit replacement.”

Learn more about creating success habits from my audio CD, Create Success Habits

 

See you online!

Let’s connect on Facebook, Linkedin, Twitter & Google+

Oh, and I’ve posted new videos on YouTube!

 

Video marketing gets the word out

Thursday, January 31st, 2013

I’ll show you why video is one of the most effective ways to give a presentation.

As you may know, I teach presentations skills to leaders, salespeople, and customer service reps– skills that one can use in a live, interpersonal setting.  Your work team will always need this type of training.

Yet, when it comes to getting the word out, video is a super-elegant solution that offers tons of advantages.

To see what I mean, watch the following short vid.  Feel free to comment after watching, especially if you like the message. Add your positive spin!

 

 

So what just happened?

Well, the entire clip lasts all of about one minute and 45 seconds, but consider all the “deliverables” to the viewer. 

You get to attend a portion of a lively presentation of an entertaining keynote speaker without traveling or even getting out of your chair.  You learn quite a bit about the world of video marketing. 

You’re reminded of an international service organization called Rotary. 

You learn that it’s a good idea for the President of every company to post a short “welcome” video on YouTube.  Has the leader of your organization done this? 

The video explains that producing this sort of video is easier than one might think.

You also learn a lot about the speaker including his speaking style, tone, pitch, cadence, humor, and that some hair sticks up on the back of his head.  These are things you could never learn from a .pdf or an email or some sort of static link.

Video is kinda fun!

 

Video marketing is da bomb!

Michael Angelo Caruso video marketing Even seasoned professionals occasional flub a live presentation. 

But once you create the perfect video, it plays perfectly ever single time.

Produce most of your videos in “evergreen” format. 

Don’t reference  dates or trendy anecdotes that instantly date your message. 

That way, your vids will be useful and relevant for a longer period.

And did you know that YouTube videos, when posted correctly, can easily outrank websites, blog posts, and Facebook pages?  Bonus!

Don’t get left behind.  Get going on your video marketing today.

Best of luck with your presentations or whatever you’re working on!

 

P.S.  Don’t forget to comment after watching the video or just let me know what you think in the comment area below. 

RIP, Zig

Sunday, December 9th, 2012

Zig Ziglar Michael Angelo Caruso blog

Zig Ziglar

The speaking business has lost one of its best and biggest talents.

Zig Ziglar was the best.  He recently passed away at the age of 86.

There are very few “originals” in my business, so the passing of The Master is a big deal.

An acquired taste for some people, Hillary Hinton “Zig” Ziglar used his southern charm on millions of people through his live events and information products.  He specialized in the topics of motivation, leadership, and selling. 

He and Brian Tracy were the people who inspired me to get into the speaking business.

 

Zig was one of my role models

Ziglar was a master storyteller.  He would drop to one knee as he began to tell a tale. There would be sub-plots and asides, but Zig would sometimes be on his knee for ten or fifteen minutes. 

The stories were always interesting, but you would sometimes hang on every word just waiting for the man to stand up again.  Great speakers always incorporate verbal messages with non-verbal signals. 

Zig had vibrant enthusiasm.  When he got excited, he would sometimes speak around 200 words a minute, then slow down just when he wanted you to focus on a particular message.

The pace of his speech slowed when he was driving home a point as he over pronounced key words in the manner of a Baptist preacher.  Zig’s comedic timing was quite sharp and his lessons were always delivered with humor and a “see you at the top” theme. 

Here’s a video featuring a classic Zig theme:  If you work hard, good things will happen for you.  Watch:

 

Wisdom from Zig

Very few speakers produced the type of brilliant content that Zig Ziglar did.  Of course, his delivery is what made the messages special, but here are some of my favorite “Zigisms”:

 

On selling:

People don’t buy for logical reasons.  They buy for emotional reasons.

Money isn’t the most important thing in life, but it’s reasonably close to oxygen on the “gotta have it” scale.

 

On leadership:

You cannot perform in a manner inconsistent with the way you see yourself.

Remember that failure is an event, not a person.

  

On attitude (which can be applied to both leadership and selling):

People often say that motivation doesn’t last. Well, neither does bathing – that’s why we recommend it daily.

Your attitude, not your aptitude, will determine your altitude.

A lot of people quit looking for work as soon as they find a job.

If God would have wanted us to live in a permissive society He would have given us Ten Suggestions and not Ten Commandments.

You can’t make it as a wandering generality. You must become a meaningful specific.

You can have everything in life you want, if you will just help other people get what they want.

 

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Assume the answer is “yes,” if you plan to mention Michael’s website, which is www.MichaelAngeloCaruso.com.

The weaker person controls the relationship

Monday, November 26th, 2012

Andy Griffith Show Cast mayberry Michael Angelo Caruso blog relationships

Andy Griffith Show cast

It would be nice if relationships with people were always easy and fun like on Mayberry RFD, but they are not.

Psychology, back stories, and poor communication often complicate friendships.  Couples face more serious challenges. 

It seems like the Official Relationship Guidebook must be a million pages long.  Some strategies only work with some types of people.  Some concepts only work once in a blue moon. 

A few guidelines are even counter-intuitive.

 

Why the weaker person usually wins

Andy Griffith Show Cast mayberry Michael Angelo Caruso blog relationships

One relationship tenet has proven particularly difficult to grasp: The weaker person usually controls the relationship.

How can this be?

Well, for starters, strong individuals do not feel the need to control others.  If you are secure and fully functioning as a person, there is little satisfaction in controlling another friend or loved one. 

Also, the stronger person has more resources and can always “dial down” to accommodate the other person. 

The weaker person, however, will not (or cannot) take their game to the next level.  They have no game other than to insist that others honor their limitations. (more…)

Want free article content for your website, blog or newsletter?

Tuesday, November 13th, 2012

Michael Angelo Caruso Author free article contentI write articles so you don’t have to.

Everyone that sells a product or service knows that it’s a good idea to post article content to promote your brand and drive traffic.

But who has time to write?

The problem is even more complicated for people who aren’t writers or aren’t interested in writing. 

So, here’s an easy solution– publish other people’s content.  And you can easily do it with their permission!

 

How to use other people’s articles

Most authors are pleased to grant re-purposing rights as long as you provide attribution.  In other words, just make sure to include what’s called a “back link,” a link back to the author’s website or primary URL. 

Focus on niche articles that would directly appeal to your preferred customer demographics. 

You can also post “wide net” articles that appeal to everyone’s intrinsic desires such as time management, looking younger, being happy, etc.

Caveat:  You probably want to avoid using articles written by your direct competition.

Here’s another hidden benefit to contacting established authors and requesting permission to use their content.  You’ll be establishing connections with the brightest, most connected people in your industry.  (more…)

Is bullying hereditary?

Thursday, October 4th, 2012

Bullying has always been around.

Ellen Degeneres michael angelo caruso blog

Ellen Degeneres

But thanks to Ellen DeGeneres and a few other high-profile celebrities who have claimed it as their cause celebre’, bullying has been getting an unbelievable amount of attention.  There’s even a National Bullying Prevention Center.

The result?  Bullying continues unabated. 

I think bullying begins at home most of the time.  Home is where youngsters’ personalities are cultivated. 

If a child learns to be aggressive, one might argue he learns it from Mom and Dad through learned behavior or genetic predisposition.

And if Mom and Dad are aggressive, they might even practice bullying at work. 

My friend, Thomas von Ahn, President of Viral Solutions, provides an insightful guest blog on the subject of boardroom bullies below. 

 

Boardroom bullies

By Thomas von Ahn

Thomas von Ahn Michael Angelo Caruso blog

Thomas von Ahn

Bullies aren’t confined to age or gender and bullying doesn’t stop in the classroom.

It’s common to hear of it from school age kids. It doesn’t stop there. What happens when you grow up, enter the professional world, and are then subjected to bullying?

And what happens if the bully is your boss? It happens more often than you may think. Some people never grow out of the urge to exert power over others.

In general, a bully uses the power of size or position to manipulate others. They are not natural leaders. They do not command or earn respect. They manipulate and intimidate.

If you are the subject of a Boardroom Bully, it may feel like there is no way out. That is what they want you to feel.

Here are some survival tips: (more…)

You can say that again!

Saturday, August 25th, 2012

Michael Angelo Caruso speaking and writing One of the easiest ways to improve a speech or blog post is to simply take out the extra words. 

Unnecessarily long sentences can make make your message unprofessional and disorganized.  

Sometimes one can clean up the message just by removing instances of redundancy. 

Here are some common examples of how we tend to repeat ourselves:

• advance planning
armed gunman
• circulate around
close proximity
• completely full

consensus of opinion    
• each individual person
fewer in number    
• final outcome
free gift

• future plans
general public
• invited guests
join together
• large in size

major breakthrough
• my personal opinion
on a daily basis
• past experience
past history

• period of time
predict in advance
• red in color
revert back
• round in shape

firm in consistency
• still continues
sum total
• true fact
unexpected surprise

• unsolved mystery
visible to the eye
• 12 noon (or 12 midnight)
7 a.m. in the morning

 

Save your breath

As an added bonus (get it?), let’s include the commonly used question: “Where are you at?”

Drop the “at” from that sentence and the message retains its meaning. 

 

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You can repurpose this article on your website, blog or in your newsletter.  Simply send a message to us stating your intentions.  There is no charge for this. 

Consider it a “free gift.” 

How I doubled my philanthropy this year

Monday, July 9th, 2012

If you’ve been reading this blog once in a while, you’re probably aware of my audacious New Year’s Resolution.

This year I promised to double my exercise, double my philanthropy, double my time off and double my income.  [Tweet this article and add your endorsement.]

I also promised to update you every three months or so on my progress. 

Doubling my exercise was easy.  I only put in about 20 to 30 minutes three times a week in 2011.  So, as I reported in my first quarter blog post, getting twice as much exercise was as simple as exercising every day.  Mission accomplished, although I returned from Thailand in May with a bruised heal.  I had a slight motorcycle accident if there is such a thing.

 

Doubling my giving through Rotary

Michael Angelo Caruso Troy Rotary president blogPhilanthropy for me is a combination of donating money and time.  I began my year as President of the Rotary Club of Troy, Michigan starting July 1 and have more than doubled my philanthropy as I got ready for the position. 

Of course, I donate money to the club, but even better, I’ve been spending time securing donations from donors and benefactors using a concept called OPM — Other People’s Money.  (more…)

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