Archive for the ‘Keynote’ Category

Good communication on the bike, in the board room

Saturday, May 29th, 2010
The earpiece

The earpiece

Communication is critical in any team endeavor, even the Tour de France

Forbes’ Rich Karlgaard reminds us that the first thing Johan Bruyneel did when he became Lance Armstrong’s bicycle team director in 1998 was fit the entire team with radios and earpieces.

The Tour de France is a three-week endeavor.  Communication is an important way to minimize costly mistakes.  As a team director, Bruyneel has eight wins and one third place in the Tour de France.

Good communication is key to Detroit’s success, too.  That’s why it’s important to hold events like the annual Mackinac Conference.  This year’s speakers will no doubt give us ideas on how to handle our many challenges such as the prolonged recession, a humbled automotive industry and insolvent municipalities.

Featured keynote speakers this year include former Speaker of the House, Newt Gingrich and Chrysler CEO, Sergio Marchionne.  Of course the media will be there in force, including WDIV’s news anchor, Devin Scillian, an excellent communicator, himself.

Communication is important on the bike and in the boardroom.

-Michael Angelo Caruso

5 Cool Ideas–Speaking tips from the pros

Sunday, May 16th, 2010

Rotaract talk in LA face right 0608 WEBImprove your presentations by modeling famous speakers.  Here are practical tips inspired by five great orators: John F. Kennedy, Ronald Reagan, Zig Ziglar, Bill Clinton and Robin Williams.

5 Cool Ideas–Speaking Tips From the Pros

1.  Say it in a special way. John F. Kennedy is known for his inspiring, almost poetic, phrasing.  JFK kept a notebook of inspiring quotations that he adopted and adapted in his speeches.  The famous phrase, “Ask not what your country can do for you–ask what you can do for your country” was his, but JFK also borrowed verbiage from others.

Kennedy seldom credited to his primary speechwriter, Ted Sorensen, but you should always provide attribution when “borrowing” language from another person.

2.  Tell a good story. Everyone loves a good story.  Motivational speaker and legend, Zig Ziglar, mesmerized audiences with his funny and informative stories.  A Zig story could go on for five or six minutes as he interjected anecdotes, developed motifs and leveraged humor.

Zig used to drop to one knee for all of six minutes.  He would often prompt a rousing  ovation just for finally standing up again!

3.  Smile with your eyes. Words are important during presentations, but non-verbal cues are even more critical.  Bill Clinton uses a terrific technique I call “smiling eyes.”  He even used this strategy during his impeachment proceedings when he looked into the camera and said, “It depends on what your definition of the word ‘is’ is.”

4.  Tell the audience exactly what you want. So many speakers and presenters obscure their messages in fancy language and pretense.  Take a cue from Nike’s “Just do it” slogan and just say it.  Ronald Reagan was famous for his plain talk during speeches.

In 1987, Reagan spoke at at an event celebrating the 750th anniversary of Berlin.  He used the speech to directly appeal to Mikhail Gorbachev, then General Secretary of the Soviet Union’s Communist Party.  Reagan famously said, “Mr. Gorbachev, tear down this wall!”

5.  Get emotional. Robin Williams is not a conventional presenter, that’s for sure.  What he lacks in diction and structure, he more than makes up for in energy and enthusiasm.  It’s hard to ignore a person who’s excited about his own message.

Williams presentations are an onslaught of ideas, foreign language accents and gesticulations that audience members cannot ignore.  Don’t try to replicate Robin’s wild man delivery.  Just amp up your emotion by speaking louder and moving your hands more.


Teleseminar May 25–How to Improve Your Presentations

Join Michael Angelo Caruso at 3:30 PM ET on Tuesday, May 25 to get more great tips for your next presentation.  Get more info and register here; ask questions toward the end of the call.  Invite your boss to attend at no extra charge.


Can’t attend the live program?

Order the audio CD on the same topic and listen as many times as you’d like.


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Only one PowerPoint slide?!?!?

Tuesday, April 27th, 2010

I haven’t used PowerPoint in over five years.

Call me old-fashioned, but I think it’s more important to use business presentations to establish rapport, build relationships and develop conversation that helps clients.

I can’t understand why salespeople or other leaders would take the trouble to assemble an audience only to say, “Please look away from me to the screen while I turn down the lights.”

If you feel you must use a handful of PPT slides, put them in the middle of the presentation.  This way you can look into the audience’s eyes at the beginning of your talk and at the end.  The end, of course, is where all good presenters stage the “call to action.”

Recently, I started using PowerPoint again, but with a twist . . .


I now use a single slide during my talks

This one graphic image is so powerful, you can hear a pin drop when it appears on the screen.  This slide is all audience members can talk about when the presentation is over.  And get this–the slide usually has no direct connection to the subject of my talk!

What is this magic slide and how can you use a similar technique to strengthen your presentations?

Well, the slide is a very unusual graphic based on a personal story.

When my father was in the hospital a few years back, our family kept a journal at his bedside.  We used the notebook to  track Dad’s progress and leave each other reminders of what to ask the doctors.

Dad even wrote in the journal, especially after the medical team inserted an “NG tube,” and eating tube which kept Dad from being able to speak.

Anyway, about two weeks into his hospital stay, it became clear Dad was failing due to mysterious complications.

We were all looking for clues about how to help him get well, so in a quiet moment, I asked my father what he thought was happening.

Dad's parting words

Dad's parting words

He wrote, “I think I’m improving.”

And then, he died the next day.

Although this story and the accompanying slide are not usually the core message of my speeches, it’s incredibly easy to integrate its optimistic theme.  After all, a dying person who remains upbeat can teach us all a bit about having a better attitude.

Do you see how showing a single PowerPoint slide can be so effective?

I’ll bet you can make a similar arrangement with your speeches and presentations.

I’ll teach you how to use this technique and many of my other presentation tricks during the May 25 teleseminar, How to Give Killer Presentations.  A playback recording is available for this session, but you can order the audio CD version of this topic, if you’d like to listen anytime or share the info with others.

Can you say “no” to PowerPoint?

The Hall of Fame ballplayer who was consistently inconsistent

Tuesday, March 9th, 2010
Harry Heilmann, inconsistent baseball star

Harry Heilmann, inconsistent baseball star

Harry “Slug” Heilmann is a Hall of Fame baseball player who spent most of his  playing years with the Detroit Tigers.  He and Ted Williams are the last two American League players to hit over .400.  Heilmann’s career batting average of .342 is the twelfth-highest in major league history.

Heilmann also won an amazing four batting titles.  But here’s the twist.  He won them only in odd-numbered years (1921, 1923, 1925 and 1927).

Harry Heilmann was consistently inconsistent!

This story reminds us how important it is to establish a winning formula and then deliver it as consistently as possible.

Your company provides training to its employees, right?  Here are some great ways to maintain consistency and deliver exceptional training results:

1.  Hit the ground running. I do this by making sure attendees have positive expectations regarding the event.

2.  Get everyone involved. Get as many people as possible to verbally participate in the first five minutes of the training session.

3.  Make training fun/interesting. Hint: Fun is not necessarily what the trainer thinks is fun.  Been to some sessions where the fun felt artificial?

4.  Ensure success. Follow through is the key.  I ask attendees to use what I teach them and send me a “success story” within 48 hours of the program.  You’d love to read my e-mail!

Right now, my most popular programs are on effective leadership, including the best ways to motivate and online marketing, including social media.  Learn more about these great seminars and keynotes at

http://www.michaelangelocaruso.com/events/seminars/ and
http://www.michaelangelocaruso.com/events/keynotes/

Share this message with your boss and HR department head so we can hit a home run for your team!