Archive for the ‘Career development’ Category

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How to introduce someone who is not there

Sunday, May 12th, 2013

closeup of handshake michael angelo caruso blogThe art of the introduction is not easy.

It’s like a golf swing in that many little things have to be done right.

Consider all the elements of the Perfect Introduction and that all have to be done in real time:

a. Use both parties’ names

b. Give a compliment about each person to the person he or she is meeting

c. Present the man to the woman

d. Present the younger person to the older person

e. Present the lower-ranking employee to the higher-ranking executive

f. Offer each party a relevant, timely reason for the introduction

g. Help spark conversation between the people

The art of the introduction gets even more challenging when the connection is being made electronically. 

I always appreciate it when people offer to connect me to their bosses, meeting planners, and people who plan training events. 

 

How to introduce me (or anyone) via email

Michael Angelo Caruso blog motivational speakerPeople are kind to want to introduce me to others. 

Let’s assume you’d like to introduce me to a potential client who might want to hire me to deliver a motivational talk or leadership training session. 

Here’s what works best to help me get the gig:

1.  Send the person an email and cc me.  This way, I can “reply to all” and close the loop.

2.  Say something nice about me to the third-party.  Make the compliment specific, please.  The goal is to make me stand out in the other person’s mind.  You might write something like:

“Michael is one of the best speakers I’ve ever heard on the subject of leadership, marketing, and general motivation.  He’s exciting, funny, and could be a perfect fit for your company.  

His keynote and training topics:   http://www.michaelangelocaruso.com/events/seminars/  

His speaking style in two minutes:  https://www.youtube.com/watch?v=1zHpgCtx5m0  

Please let me know how things work out.”

The third-party quickly understands that you have done him or her a favor by recommending a vetted resource.

3.  The connection gets made.  When I receive the email, I’ll follow up by clicking “reply to all.”  I will first say something nice about you to the other person.  Then, I will ask how I may be of service.  I don’t do a “hard sell” and I promise I will never embarrass you.

Now the third-party and I can communicate directly, which streamlines communication and moves things along quickly.

Use this introduction formula to introduce other people and you can also ask your referral partners to use it with you!

 

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Want to be a better networker online and in real life?

Networking Like a Pro Michael Angelo CarusoA wise man once said, “You will be the same person in five years that you are today, save the books you read and the people you meet.”

If people are your greatest resource, then you should do everything in your power to “network on purpose” by building strong distributions lists and sharing quality information.

People are your greatest resource so you should have large, potent networks of quality individuals.

Speaker and author Michael Angelo Caruso has built strong networks in three industries: entertainment, telecommunications and the speaking/publishing business.

He teaches his best techniques for networking in the 60-minute audio program, Networking Like a Pro.  This CD comes with a 30-page, companion e-book. 

Like all of Michael’s products, it comes with a 100% unconditional money-back guarantee should you be unhappy with the product for any reason.

You gonna listen to Mick Jagger or me?

Wednesday, April 17th, 2013

Mick Jagger

The Rolling Stones are touring again.  Look at Mick go!

Everyone wants more energy. Tweet This

Mick Jagger energy would be good, right?

In psychology, there are two main kinds of energy: positive and negative.

According to the First Law of Thermodynamics, energy cannot be created or destroyed.

This means that your best bet is to transfer positive energy from another source to you.

Highly evolved people are always on the lookout for positive energy sources.

You can monitor how much positive energy comes into your body in the same way you monitor what kinds of food you eat.

If you have potato chips in the pantry, you’re more likely to eat potato chips.

If you hang around negative people, you’re more likely to have negative energy.

Click the video below for more ideas on how to come into more positive energy.  

 

Why you can’t get no satisfaction

caruso band michael angelo caruso blog

Caruso band

I used to be in the music business. 

My brothers and I toured the country in a pop band called Caruso and we had a blast opening for acts such as Rick Springfield, Corey Hart, and Joan Jett.

I still love music, but I monitor how much I listen to music and how much I listen to motivational speakers and good audio books.

Everyone’s different, but I get much more positive energy from Wayne Dyer than I do from old Mick Jagger music.

Wayne and I visited on my recent drive to deliver a leadership keynote in Cleveland.  Wayne did all of the talking, I just listened and absorbed his positive energy.

 

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Want more positive energy?

Being the Best DVD michael angelo caruso blog

Being the Best

Learn more about how to transfer positive energy.  

Watch Michael’s popular DVD titled, Being the Best. 

All of Michael’s info products and live programs are covered by an unconditional money-back guarantee.  

We all have big egos

Thursday, April 11th, 2013

One of my favorite high school teachers passed away last month.  Tweet This

Veronica Caley taught a class called “Isms” at Trenton High School back in the day.  It was an eye-opening class for me, a freshman at the time.

Ms. Caley taught us about capitalism, socialism, communism–well, you get the idea.

We also learned about:

/ Geo-centrism – the belief that most things are happening around where you are

/ Ethno-centrism – the belief that your ethnicity is the most important or “central”

/ Ego-centrism – the belief that you are more important than others, at least some of the time

 

Ego — your best friend or your worst enemy

Sigmund Freud michael angelo caruso ego blog

Sigmund Freud

Sigmund Freud first described ego as the part of personality that strikes a balance between the basic urges of the id, the moralistic demands of the superego, and the realities of the world around us.

Freud believed that the id was the part of personality made up of all our unconscious desires, wishes, and needs. The ego helps satisfy the demands of the id in ways that are both realistic and socially appropriate.

Today, most of us associate ego with inflated self-esteem or self-concept.  If you think too much of yourself people might say “you have a big ego.” 

 

Everyone has a “big ego”

DBusiness magazine michael angelo caruso blog

DBusiness magazine

The premise of ego-centrism resonates because a person needs to think of himself or herself first when it comes to survival, comfort, emotional needs, and so on.

But ego can work against you.  Read my article in DBusiness magazine on how ego can negatively impact your marketing decisions.

I’m known as a “motivational speaker” who speaks to work teams to “boost morale” and help people feel better about their jobs.

What I really do is help people feel better about themselves.

More importantly, I help members of work teams relate to other team members with a simple exercise.  

This exercise forces–er, I mean encourages the listener to consider that the person sitting on either side of him also has a very personal perspective of the world. It’s actually a fun little bit. 

This group exercise works 98% of the time and my clients can’t believe how effective it is.

It works because attendees learn things about each other that they never knew, even though they may have worked together for a decade!

 

We’re all alone in this together

siloing michael angelo carusoTeams fall apart because of people’s tendencies to gossip, silo, compete, and practice ego-centrism. 

If you constantly dwell on why someone is different than you, it becomes difficult to think about all the things you have in common. 

Wives and husbands often fall into the unfortunate habit of focusing on what they don’t like in their spouses.  That’s how the husband becomes a “wasbund.”

 

Do entrepreneurs have too much ego?

michael angelo caruso motivational speakerWe all fluctuate between thinking too much of ourselves and not giving ourselves enough credit.  

I teach people to be better speakers and can promise you that most presenters aren’t very confident until they get coaching. 

That’s why many speaker don’t seem like themselves when presenting.

On the other hand, entrepreneurs, by definition, must have high opinions of themselves, right?

If entrepreneurs succeed, we call them heroes. If they fail, we often refer to them as dreamers.

DBusiness magazine, recently voted the best business magazine in the country, has published my article on how ego can keep us from being successful.  Read my article on ego with regard to marketing here.

 

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Michael will help your team members appreciate each other

getting people to do stuff leadership tips michael angelo caruso If you work with people, you have to deal with ego issues–yours and theirs. 

Michael may be available to speak to your work team and help them work together better.  Give his office a call at 248-224-9667.

Meanwhile, check out his audio program, Getting People to Do Stuff and learn how to put ego to work for you.

The True Gentleman

Tuesday, March 26th, 2013

Michael Angelo Caruso true gentleman blog leadershipPeople are truly creatures of comfort. 

Recent surveys show that when it comes right down to it, most employees prefer a “comfortable” job over a bigger paycheck. Tweet This

Small wonder, really.  Society has become much more casual in the last decade, right?

The examples are numerous:

/Written and verbal language structure has been compromised.  Spelling isn’t nearly as important as it used to be; auto-correct or bust!  Complete sentences?  A thing of the past.   :-)

/Formalities are viewed as mostly superfluous.  Few people address others by “Mr.” or “Ms.”  Many of us don’t answer the phone or respond to email.  RSVP deadlines are a joke.

/Casual Friday has become Casual Every Day.  People wear blue jeans to funerals and guys wear pants well below their hips. 

 

But a gentleman is still a gentleman

Recently, I ran across a bit of prose that addresses a concept that should never change–the definition of a true gentleman. 

Hopefully, this reminds you of some men that you know.  I’ve reformatted the text to make it a bit more reader friendly.

 

The True Gentleman

by John Walter Wayland

The True Gentleman is the man whose conduct proceeds from good will and an acute sense of propriety, and whose self-control is equal to all emergencies…

Who does not make the poor man conscious of his poverty, the obscure man of his obscurity, or any man of his inferiority or deformity…

Who is himself humbled if necessity compels him to humble another…

Who does not flatter wealth, cringe before power, or boast of his own possessions or achievements…

Who speaks with frankness but always with sincerity and sympathy…

Whose deed follows his word; who thinks of the rights and feelings of others, rather than his own…

And who appears well in any company, a man with whom honor is sacred and virtue safe.

 

Thanks for keeping the bar high

Michael Angelo Caruso motivation speaker author

Fortunately, I meet the coolest people when I’m on the speaking circuit. 

My customers and clients are usually true ladies and gentlemen who are into self-improvement and professional development. 

The people who read my e-mails and blog posts are the best people on the planet.  Of course, I’m referring to you.  You’re welcome.

 

Good etiquette is habit forming

Aristotle said, “You are what you repeatedly do,” only he said it in Greek, wearing only a robe. 

It’s never too late to create good habits such as being on time, using good grammar, displaying strong communication skills, being more organized, and dressing nicer. 

One tip for changing your behavior is called “habit replacement.”

Learn more about creating success habits from my audio CD, Create Success Habits

 

See you online!

Let’s connect on Facebook, Linkedin, Twitter & Google+

Oh, and I’ve posted new videos on YouTube!

 

5 cool ideas on how to be a better presenter overnight

Thursday, February 7th, 2013

Michael Angelo Caruso speaker Acquiring a skill takes time.  About 10,000 hours, if you believe Malcolm Gladwell’s research.

If you want to be a polished speaker, for example, it’s best to immerse yourself in the discipline. 

Allow yourself to grow into the new skill set through a routine of dedicated study, experiential learning, and monitored feedback loops.

But when your boss asks you to assemble an awesome presentation for a major client inside of just four hours, you may have to skip the immersion and dedicated study.

 

Want to be a great speaker, like, tomorrow?

Here are 5 cool ideas that will help you become a better speaker quite quickly.  You might begin improving, by not using the word “like” as frequently.

1.  Search YouTube for the top speakers in your line of work.  Focus on people who are  better presenters than you so you can learn from them.  If you happen upon some crappy speakers, pay attention so you can be reminded of what not to do.

2. Eliminate 10% of your weakest PowerPoint slides right now.  Trust me, no one will miss them, including you.  Start by taking out the slides that have you saying something like, “You probably can’t see this from the back of the room.”

3. Record yourself.   If listening to a recording of yourself will make you want to quit your job, watching a video of yourself may give you thoughts of suicide.  But hang in there (pun not intended, but I kinda like it).  Recording yourself is painful, but it is without a doubt the fastest way for you to discover what needs to be fixed.    

4.  Study a helpful information product, preferably a DVD.  Reading about speaking is like watching the radio to learn how to dance.   

Present like a Pro michael angelo caruso speaker training 5.  All good presentations end with a call to action.  Make sure you conclude every presentation by asking the audience to do something.  The call to action doesn’t have to involve a business transaction.  Learn more from the Present Like a Pro DVD, my best information product on the subject.

From Royal Oak, Michigan-

Michael Angelo Caruso, 248-224-9667

 

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“You’re all set” makes for a terrible presentation

Tuesday, January 15th, 2013

Michael Angelo Caruso customer service speaker training Every business has a customer service problem. 

I’ve yet to work with a client who didn’t need help improving their service model.

In many cases, the people providing the customer service are the last to become aware of the problem because they are used to the way things are. A good consultant can spot such problems almost immediately.

[Note:  You're welcome to republish this article on your website, blog or in your newsletter.  Simply send Michael a message, stating your intentions.]

 

It’s cheaper to keep customers than to find new ones

Yet, most businesses pour tons of money into sales and spend relatively little money or energy improving existing customer service.  It’s these scripts and systems that keep your company vital and profitable.

If, for example, your receptionist or customer service reps tell customers, “You’re all set,” you’ve got a serious problem. (more…)

6 steps for an even better life in 2013

Thursday, January 10th, 2013

2013 New year michael angelo caruso self improvementNote: There were 6 steps in the radio interview, but I’ve condensed them to 5 for the article. -Michael

Whether you believe in New Year’s Resolutions or not, you may want to improve your situation a bit in the next twelve months.

Even small changes can help.  Sometimes the change is accomplished by achieving a fresh perspective. 

You don’t need a new job to have more money, for example.  Tweet This!

But in order for things to be better, something has to change. 

 

Habits are hard to change

michael angelo caruso walsh college self improvement As the old saying goes, some things are easier said than done.

I remind my seminar audiences that behavioral psychologists believe the average person requires about 21 days to make or break a habit. 

No matter what you’d like to change, there is a simple five-step formula for getting there.

  (more…)

RIP, Zig

Sunday, December 9th, 2012

Zig Ziglar Michael Angelo Caruso blog

Zig Ziglar

The speaking business has lost one of its best and biggest talents.

Zig Ziglar was the best.  He recently passed away at the age of 86.

There are very few “originals” in my business, so the passing of The Master is a big deal.

An acquired taste for some people, Hillary Hinton “Zig” Ziglar used his southern charm on millions of people through his live events and information products.  He specialized in the topics of motivation, leadership, and selling. 

He and Brian Tracy were the people who inspired me to get into the speaking business.

 

Zig was one of my role models

Ziglar was a master storyteller.  He would drop to one knee as he began to tell a tale. There would be sub-plots and asides, but Zig would sometimes be on his knee for ten or fifteen minutes. 

The stories were always interesting, but you would sometimes hang on every word just waiting for the man to stand up again.  Great speakers always incorporate verbal messages with non-verbal signals. 

Zig had vibrant enthusiasm.  When he got excited, he would sometimes speak around 200 words a minute, then slow down just when he wanted you to focus on a particular message.

The pace of his speech slowed when he was driving home a point as he over pronounced key words in the manner of a Baptist preacher.  Zig’s comedic timing was quite sharp and his lessons were always delivered with humor and a “see you at the top” theme. 

Here’s a video featuring a classic Zig theme:  If you work hard, good things will happen for you.  Watch:

 

Wisdom from Zig

Very few speakers produced the type of brilliant content that Zig Ziglar did.  Of course, his delivery is what made the messages special, but here are some of my favorite “Zigisms”:

 

On selling:

People don’t buy for logical reasons.  They buy for emotional reasons.

Money isn’t the most important thing in life, but it’s reasonably close to oxygen on the “gotta have it” scale.

 

On leadership:

You cannot perform in a manner inconsistent with the way you see yourself.

Remember that failure is an event, not a person.

  

On attitude (which can be applied to both leadership and selling):

People often say that motivation doesn’t last. Well, neither does bathing – that’s why we recommend it daily.

Your attitude, not your aptitude, will determine your altitude.

A lot of people quit looking for work as soon as they find a job.

If God would have wanted us to live in a permissive society He would have given us Ten Suggestions and not Ten Commandments.

You can’t make it as a wandering generality. You must become a meaningful specific.

You can have everything in life you want, if you will just help other people get what they want.

 

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Tuesday, November 13th, 2012

Michael Angelo Caruso Author free article contentI write articles so you don’t have to.

Everyone that sells a product or service knows that it’s a good idea to post article content to promote your brand and drive traffic.

But who has time to write?

The problem is even more complicated for people who aren’t writers or aren’t interested in writing. 

So, here’s an easy solution– publish other people’s content.  And you can easily do it with their permission!

 

How to use other people’s articles

Most authors are pleased to grant re-purposing rights as long as you provide attribution.  In other words, just make sure to include what’s called a “back link,” a link back to the author’s website or primary URL. 

Focus on niche articles that would directly appeal to your preferred customer demographics. 

You can also post “wide net” articles that appeal to everyone’s intrinsic desires such as time management, looking younger, being happy, etc.

Caveat:  You probably want to avoid using articles written by your direct competition.

Here’s another hidden benefit to contacting established authors and requesting permission to use their content.  You’ll be establishing connections with the brightest, most connected people in your industry.  (more…)

Don’t veer for deer

Tuesday, November 6th, 2012

deer driving michael angelo caruso blogIt’s autumn and everyone is talking about the dangers of “deering while driving.”  It got me thinking about how humans handle problems.

There are 1.5 million car-deer collisions annually.  Deer crashes kill some 150 people per year.  The deer don’t fare well, either, mostly because few of them are wearing safety belts.


Here’s a surprising driving tip

The article lists three ways to avoid an unwanted wildlife encounter:

1)  Stay alert.  Deer are the most active at dawn and dusk.

2)  Deer travel in herds.  If you see one animal, there are probably many more nearby.

The third piece of advice is rather surprising:

3)  Don’t veer for deer.  Experts say that swerving is much more dangerous than hitting the animal.  Veering could easily introduce oncoming traffic or an unforgiving bridge abutment into the equation.


Sometimes, it’s best to face a problem head-on

Michael Angelo Caruso blog problem solvingThe “don’t veer for deer” lesson is a good metaphor for other types of problem-solving.

Of course, it’s always a good idea to stay alert for communication problems related to customer service, marketing, and such.  And yes, these problems often “travel in herds.”

Lots of us try to avoid problems by ignoring them, procrastinating or even denying the problems exist.

Yet, in many cases, it’s best to confront the problem head-on.  Face the problem as if you would position yourself directly in front of a camera.

Let the conundrum collide with your personal life or your work routine.  This will create a unique opportunity to uncover a solution. (more…)

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