Dealing With Difficult People, e-book

Challenging personalities are here to stay.  Communication consultant, Michael Angelo Caruso, has identified a dozen or so personality styles that tend to impact our lives at work and at home.

He teaches how to properly identify the type difficult person, and how to best cope with him or her.  The secret is in learning to adjust your style.

This 30-page e-book will help you learn to:

-  Avoid having people can easily push your buttons
-  Accept that confrontation is good for you
-  Sharpen strategies for outsmarting the Owl (Know-It-All)
-  Deal with the Possum (Fake Know-It-All)

-  Cope with the Hyena (Gossip)
-  Diffuse the Tazmanian Devil (Time Bomb)
-  Use 5 Cool Ideas for dealing with entitlement-based employees
-  Understand why communication reduces stress from difficult people

-  Discover coping strategies for over 10 types of difficult people
-  Know why the best form of conflict resolution is also the hardest
-  Use three great ways to really get to know someone
-  Stop the “charging bull” from stampeding you

-  Out fox a fox
-  Never say “calm down” to an excited customer
-  Stop the “puppy dog” personality from ruining your image
-  use the magic phrase that gets a lazy person to perform
-  Stop trying to change a negative person

If you’re interested in personal improvement, save money by purchasing FastLearnerAudio1, which contains the Dealing With Difficult People audio CD, e-book and three other topics.